Tackling bullying in the Miami Dolphins’ locker room some years ago, Fran Tarkenton, former Viking quarterback wrote:
The common thread is that saying “win” doesn’t make it so. You win when you focus on excellence in every detail of what you do.
That struck me and I looked up at the poster on my office wall. The top 2 lines read:
We are Tembua.
We are committed to excellence.
It’s a lesson we’ve learned and relearned over the past 20 years. Increasing revenues is our goal, of course, and we set targets, but procedure, fundamentals, discipline come first because experience has taught us that if those are in place, the revenues follow.
Tarkenton also writes about players complaining about team members and management in public. That sort of thing belongs in-house. When our children were little we talked about issues around the dinner table but they knew when we said, this is table talk, it wasn’t to go out of the house.
I frequently hear people making derogatory comments about their bosses or coworkers in public. It can be humorous when no names are mentioned. But when we all know who they work for, their company and fellow employees are diminished by those public comments.
Working together as a team, as a family, precludes both bullying within the organization and public displays of aggravation. As Tarkenton write, that’s the route to real success.
What are you doing to instill an excellence mindset in your staff.