Tag Archives: quality

LinkedIn Pro Finder

I’ve begun receiving email through LinkedIn’s ProFinder service offering me the opportunity to submit a proposal for some of the services we provide, such as translation, interpreting, transcription, and voice-overs. Because I know that the services of a professional agency … Continue reading

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Excellence, Football, Fran Tarkenton and Teamwork

Tackling bullying in the Miami Dolphins’ locker room some years ago, Fran Tarkenton, former Viking quarterback wrote: The common thread is that saying “win” doesn’t make it so. You win when you focus on excellence in every detail of what … Continue reading

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Lawn Care: The Whys of Quality

Last week, a lawn care company was servicing the property across the street from our office. As I watched, our procedures fresh in my mind following the recent visit from our quality auditors, I ticked off items: the truck was … Continue reading

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Quality—How important are chocolate chip cookies?

Compare, Measure, Evaluate, Assess Need When the family complained that my chocolate chip cookies didn’t taste right, I conducted an experiment. I had used generic chips as a cost-cutting measure, and they apparently had a larger impact than I realized. … Continue reading

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